![]() information on passport and visa requirements.the minimum number of people required on the trip before it can take place.how to pay and the total price of the package including taxes and any additional fees. ![]() contact details of the package holiday organiser.whether the trip is accessible for people with reduced mobility.which excursions are included (or excluded) in the package.the specifics of any tourist activities.the specifics of the types of transport included.the destination, itinerary, dates, how many nights accommodation are included.What you have to be told before you bookīefore you book your package holiday, you have to be told: And always ask whether your booking has ATOL protection. Make sure that whoever you book your holiday with tells you if it’s a package, a Linked Travel Arrangement or neither. ![]() The Regulations only apply to packages sold or offered for sale in the UK. That means if one of the companies goes bust, you'll get your money back. If you have a Linked Travel Arrangement, you don’t have the same level of protection if something goes wrong but you will benefit from insolvency protection. What does it mean if I have a Linked Travel Arrangement? A Linked Travel Arrangement is when you buy one part of your holiday and then are prompted to buy another part within 24 hours but your payment details aren't transferred.A package holiday is when you book more than one part of your holiday through the same travel agent or website.It's the responsibility of the first travel company to tell you that you’ve been sold a Linked Travel Arrangement. You must also buy these services within 24 hours of each other for them to be considered a Linked Travel Arrangement. What’s a Linked Travel Arrangement?Ī Linked Travel Arrangement is when you buy one service from a tour operator and are then prompted to buy another - but your information and payment details aren’t transferred.įor example if an email with your flight information has a link to a hotel site which you then book, but you have to re-enter your travel dates, location, personal information and payment details. In summary: If your holiday looked like a package deal when you bought it - it probably is.Įven if your holiday doesn’t fall into one of these definitions, it could still be a ‘Linked Travel Arrangement’. You completed this all within 24 hours of the first booking. after booking one part of your holiday, you were prompted to buy another and your personal and payment details were transferred so you didn’t have to enter them again.you bought more than one part of your holiday, such as flights and accommodation, from one company with one payment.you bought the holiday for an inclusive or total price.it was advertised as a package or all-inclusive deal.In relation to any claim, it's essential to establish whether your holiday benefits from the protection of The Regulations. If you were unhappy with your package holiday, see our step-by-step guide to claim compensation for a poor package holiday. ![]() If the holiday doesn’t match how it was described, The Package Travel and Linked Travel Arrangement Regulations 2018 (The Regulations) - which implement the EU's Package Travel Directive 2015 - give you the right to ask your tour operator to put it right and - if it’s unable to - claim compensation. So, pay careful attention to how the package holiday is described by your travel agent, in the brochure or a website. Package Travel and Linked Travel Arrangements 2018īy law you have the right to expect that the holiday you booked and paid for matches the description given to you when you bought it.
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